Cancellation Policy

All registrations are considered binding and must follow the cancellation policy stated below.

If a registered participant is unable to attend a conference or workshop, a substitute may attend in place of the original registrant (with some exceptions). Please contact the VAIS Office with any substitution(s).

Cancellations and refund requests must be by email ONLY to If the person requesting a refund does not receive a confirmation of receipt within three business days, please contact Joan Fargis directly at (804) 282-3592 x301. Cancellation refund requests will be honored up to the "Registration/Refund Deadline Date" stated for each program. Please note that an administrative fee will be imposed as indicated below.

Requests for refunds will not be accepted past the Registration/Refund Deadline Date.

Workshop Fee: Administrative Fee:
$100 or less $25
$101 - $250 $50
$251 - $500 $75
$500 - $1000 $100
Over $1000 10% of program cost

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