VAIS Programs Cancellation Policy

All registrations are considered binding and must follow the cancellation policy stated below.

If a registered participant is unable to attend a conference or workshop, a substitute may attend in place of the original registrant (with some exceptions). Please contact the VAIS Office with any substitution(s).

Cancellations and refund requests must be by email ONLY to Laura Godwin. If the person requesting a refund does not receive a confirmation of receipt within three business days, please contact Laura directly at (804) 282-3592 x306. Cancellation refund requests will be honored up to the "Registration/Refund Deadline Date" stated for each program. Please note that an administrative fee will be imposed as indicated below.

Requests for refunds will not be accepted past the Registration/Refund Deadline Date.

Workshop Fees: Administrative Fee:
$100 or less $25
$101-$250 $75
$251-$500 $100
$500-$1000 $125

VAIS Programs Inclement Weather Guidelines*

VAIS advises registrants to use their best judgment when traveling to any VAIS program.

In case of inclement weather either on a single-day VAIS workshop or on the first day of a multi-day VAIS program:

If the speaker has been able to travel to the program location, the program will be held as planned. If a registrant is uncomfortable with traveling and chooses not to attend the program, then it is the registrant's responsibility to identify a replacement. No refunds will be issued.
If the speaker is unable to present for the program, VAIS will take the following steps to inform participants of the postponement and/or cancellation of the program: 
  • An announcement will be posted on the event page for the program (page where you registered) as early as 5:00 AM the morning of the program.
  • If VAIS learns a day or more in advance of the program that the speaker is unable to present, VAIS will contact registrants immediately by email. 

*The above guidelines do not apply to the VAIS Annual Conference nor to the VAIS Heads of School Conference. Check your email for any updates or changes.